CONSULT - MELBOURNE HOME VISIT

Hey Hayley and Amelia,

Just wanted to reach out to say a really sincere thank you for your help these past few days.

I was initially reluctant to book a sleep consultant because Aylah has always been a good sleeper and I felt like I should be able to work out the issues myself but I’m so happy I decided to ask for your help. I can only imagine how busy your lives are between juggling your own kids and running a big business but gosh your work is so important and makes such an impact.

I wanted to call out a couple of aspects of the home consultation that we amazing
First and foremost your communication is second to none- from getting back to instagram messages, the follow up text to confirm our appointment and then the proactive communication during the week has been so impressive.
The way the sleep plan for Aylah is written strikes the right balance between being comprehensive but simple enough to digest. We've been able to easily understand the plan and follow it, also super helpful having options if naps don't consolidate and how you manage this.
texting support!! OMG this is a game changer. I've kind of felt like I've had a sleep angel at the end of the phone and the fact that you preemptively check in at morning and night has made a world of difference to us- thank you!!

I'm sure you hear this all the time, but Hayley, your manner and nature during the home visit is so lovely. You have a real warmth and I like the way you explain things through your own anecdotes and you make us feel so reassured and supported.

Full disclosure, I had previously engaged another sleep consultant (just an online one hour chat) and to be honest, it was a waste of time and money. Yes, this home visit cost us a lot more but you know what, as soon as you left today Hayley, Paul said to me, 'best money we could have spent!' and it wasn't just the home visit, it was the sleep plan, the detailed emails and the texting support that really came together to make us feel like a very personalised plan and service.

I know in our days and weeks it's easy to hold onto negative comments or tricky days but I think it is so important to recognise amazing work when you see it- especially in the world of sleep as it seems like a very oversaturated market at the moment!!

A huge and heartfelt thank you from us and congratulations on your business, I could not speak more highly of you girls.

Best wishes, x

For 8 months since our recent baby was born, we were in a viscious cycle of contact naps, feed to sleep and waking every 45min overnight. As a mum of 3 under 3, I was completely drained in every way possible!! I HAD to make a change. Our whole family was suffering as I was trapped in our baby's room resettling for hours or holding him while he slept and the tiredness and frustration were swallowing me.

At our in home consult, Georgia and Hayley provided a daily routine based around our family's needs and held my hand (literally and via text in the 2 weeks after) through settling techniques. They were able to help me find the right routine, make tweaks to wake windows, no question was too much hassle. They were so gentle with all of us- and our baby slept! The in home consult enabled the extra tweaks that we needed, when over the phone couldn't with a stubborn bub.

He now sleeps much longer stretches overnight, is interested in solids and eating big meals, I'm able to settle him much quicker and regain quality time with my other kids, husband and time for myself. He now wakes up happy and isn't constantly overtired. We've also been able to get back on track much quicker after sickness, now that I have the tools and confidence to alter the routine when needed.

If in doubt about whether an in home consult will help- just DO IT!! You won't regret it. It has changed our lives. I can't thank TMM enough xx